Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how crappieclassic (crappieclassic UAB) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your data.

Who We Are

We operate an online platform providing internet safety and web browsing skills training courses for adult beginners. Our courses focus on password management, online privacy, and safe web browsing practices. As the data controller, we are responsible for ensuring your personal information is handled in compliance with applicable data protection laws and regulations.

Information We Collect

We collect information in several ways:

• Registration data: When you enroll in our courses, we collect your name, email address, and password.
• Course activity: We track your progress, completed lessons, quiz scores, and time spent on course materials to personalize your learning experience.
• Contact information: When you contact us with inquiries or support requests, we collect your message and any personal details you provide.
• Technical data: Our servers automatically log your IP address, browser type, device information, and pages visited to maintain site security and performance.
• Cookies: We use cookies to remember your preferences and improve your browsing experience on our platform.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent: You explicitly agree when you create an account and enroll in courses.
• Legitimate interest: We process data to improve our services, prevent fraud, and ensure platform security.
• Legal obligation: We may process information to comply with applicable laws, regulations, and lawful requests.
• Contract performance: We use your data to deliver the courses and services you have requested.

How We Use Your Information

Your information helps us provide and improve our services. We use your data to deliver course content, track your progress, personalize learning recommendations, and send important updates about your account or new courses. We communicate with you about course-related matters, technical issues, and security alerts. Your feedback helps us enhance course quality and user experience. We analyze usage patterns to understand how learners interact with our platform and identify areas for improvement. We never sell your personal information to third parties or use it for marketing purposes unrelated to our courses.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained for the duration of your active account and up to 24 months after account closure or final course completion.
• Course progress and activity: Retained for up to 36 months to provide certificates and maintain learning history for your reference.
• Contact and support messages: Retained for up to 24 months after the final interaction to resolve any ongoing issues.
• Server logs and technical data: Retained for up to 12 months for security and troubleshooting purposes.
• Analytics and cookies: Retained for up to 14 months, after which they are automatically deleted.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of all personal data we hold about you.
• Correction: You can update or correct inaccurate information in your profile at any time.
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
• Restriction: You can request that we limit how we process your data in certain circumstances.
• Portability: You can request your data in a structured, machine-readable format for transfer to another service.
• Objection: You can object to processing based on legitimate interest grounds.

To exercise any of these rights, contact us using the details provided in the Contact Us section below.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather information about how you use our platform. Cookies are small text files stored on your device that help us remember your preferences, login information, and learning progress. Essential cookies are necessary for the platform to function properly and cannot be disabled. Preference cookies remember your settings and language choices. Analytics cookies help us understand user behavior and improve our courses. You can control cookies through your browser settings, though disabling essential cookies may affect platform functionality. For detailed information about cookies we use, please refer to our separate Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data transmission, maintain secure servers, and conduct regular security assessments. Our team members with access to personal information are bound by confidentiality obligations. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password and account information.

Third Parties and Data Sharing

We do not share your personal information with third parties except as necessary to provide our services or as required by law. We may share limited information with service providers who assist with course delivery, payment processing, email communication, and hosting infrastructure. These service providers are contractually obligated to use your data only for the specified purposes and to maintain appropriate security measures. We do not sell, rent, or trade your personal information to marketers or other third parties. We may disclose information when required by court order, legal process, or government request to comply with applicable laws.

Children's Privacy

Our courses are designed for adult beginners. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected data from a minor, we will promptly delete such information. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately using the details below.

International Data Transfers

Our platform operates within the European Union. If you access our services from outside the EU, your data will be transferred to and processed in Lithuania, where our servers are located. By using our platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place for such transfers in accordance with EU regulations.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Your Rights with Supervisory Authority

You have the right to lodge a complaint with the data protection authority in Lithuania if you believe we have violated your privacy rights or applicable data protection laws. The competent authority is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija). You can contact them directly to file a complaint about our data processing practices. Filing a complaint does not prevent you from seeking other legal remedies.