Frequently Asked Questions

Not at all. Our courses are designed specifically for adult beginners with little to no online experience. We start with the basics and move at a comfortable pace, assuming no prior knowledge. If you can use email or browse the web a bit, you're ready to start.

Most learners work through our courses over 4-6 weeks, depending on how much time you have each week. There's no rush—you can learn at your own pace and revisit sections whenever you need a refresher.

This is exactly what our Password Security and Account Management course covers. We teach you how to create strong passwords you can actually remember, set up backup recovery options, and use password managers safely. We also have a separate guide on what to do if your account gets hacked.

Our Safe Browsing Fundamentals course teaches you exactly how to spot the warning signs—like checking for the padlock icon in your browser, looking at the web address carefully, and recognizing phishing attempts. We show you practical checks you can do in seconds before entering any personal information.

Yes. Our Online Privacy Essentials course walks you through how your data gets collected, what companies do with it, and practical steps you can take to control your digital footprint. We explain privacy settings, data tracking, and what privacy policies actually mean in plain English.

We're here to help. You can reach out through our contact page anytime with questions about the course content or your learning experience. We aim to get back to you quickly with clear, jargon-free answers.